Website Maintenance & Support
Up-to-date, Optimise & Secure
Get peace of mind knowing that your website is in capable hands.
Why Caring for Your Website is Important?
Your Website is Critical to Your Business
It generates leads, customers, and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff, and partners will find you and engage with you.
It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.
All Software is Vulnerable
All software needs updating. It’s an irrefutable fact that can be seen in our daily lives from our smartphones to computers and beyond, including the software that powers your website – it’s the nature of the world we live in. More and more websites are getting hacked and attacked, including the big players like Facebook and Twitter as well as millions of small businesses every day. The reason for updates is to reduce vulnerabilities, fix bugs, ensure compatibility, and innovate with other updated technologies, and other improvements.
Take Advantage of New Strategies
Updates ensure compatibility and innovate with other updated technologies. your competitors are constantly innovating with new websites and online business strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack.
Maintenance Options
Can I Do It Myself?
Yes, you could. However, keeping your website up to date, backed up, and secure can be a full-time job: it’s time consuming and a little tedious as it also involves staying familiar with developments, strategies, technologies, and trends. Ultimately, this will take you away from what you do best running your business and building meaningful relationships with your customers, staff, and partners.
What If I Leave Things Be?
Similar to eating right and doing regular exercise to maintain ourselves to stay healthy, your website needs regular support and care. If you aren’t regularly doing website maintenance, it’s highly likely your software is out of date, making you a target for security exploits.
Other Generic Help?
There are plenty of options for you to keep your website managed and up to date. If you manage you own hosting through another company, they may be able to do this for you. They probably do hundreds or even thousands daily. That means they’re experienced. However, that also means they don’t take a personalised interest in your business and may not pay attention to the finer details or your particular business goals.
What about Automatic Updates?
Currently not recommended. The downside of updates is that it occasionally contains bad code that can break website functionality which may go unnoticed, or worse, it can take your website down. There are reasons these can happen from incompatibilities with another piece of software to plain old human error. Even the big players can and have released problematic updates that have affected a small portion of users.
Our Solution
If we built your website or have at least worked on it, then we know your website inside out and understand all the pieces that bring it together to perform the specific functions that your business requires. So, we’re in the best position to keep your website up, running, and open for business and can do that with one of the Website Service Plans.
How Do You Apply Updates?
We apply and test (even the smallest) updates in a controlled test environment before applying them to the live production website. Before we update your website, its backed up first, so that if something does go wrong on the live website, we can restore it with the most recent backup.
Need Help Maintaining Your Website? No Problem!
We understand that keeping a website running smoothly can be a lot of work. That’s why we offer comprehensive website maintenance and support services to take the load off your shoulders.
With our Website Wellness Management, you can focus on running your business while we take care of the website.
From keeping your website content fresh to ensuring your software is up-to-date, we have you covered. We also offer hosting and security services, as well as regular backups to keep your data safe.
Get in Touch
Free Guide
How to Keep Your Website Safe?
Download our free guide to learn how to secure your website and discover the regular maintenance required to keep it safe.
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What We Do
With our Website Wellness Management, you can focus on running your business while we take care of the website. Here are a few ways we can help:
Optimised Hosting
Our web servers are tweaked to ensure the best possible performance for your website.
Licences & Updates
Make the most of our bulk licence discounts and keep your website maintained.
Preventative Care
Peace of mind that your website software is kept up-to-date and running smoothly.
Backups with Restore
Regular secured daily backups so your website can be restore quickly if anything goes wrong.
Database Optimistation
Regularly cleaning of your website’s database to keep it running fast and smooth.
Uptime Monitoring
24/7 monitoring to make sure your website is always available for your customers.
Security Scans
Regular monitoring to ensure your website applications are not out of date, exploited with malware, or even blacklisted by popular search engines.
Training Videos
Access to video tutorials so you will never feel you are on your own.
Edits / Tasks
We handle small edits / tweaks on your website to keep your website fresh and up-to-date.
Monthly Reports
Monthly maintenance reports so you can rest assured it’s under control.
Speed Test Review
Regular website performance monitoring to ensure high-speed operation for visitors.
Support
We can handle the website so that you can focus solely on running your business.
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